“I wanted to congratulate each of you for a successful phase 4 at Blue Shield.

All your crews have done an extraordinary job and we have managed to achieve a zero punchlist for the 20^th and 21^st floors! Aside from a few incomplete items, the job is complete.

The architectural walkthrough was a good 6 hours long, so this was no freebie.

Thank you for cooperating with us during the entire pre punch, and the zero punch list is evidence that your crews paid attention to quality and detail. Let’s keep it up!”